Security features are in effect for this store. This site is registered with GeoTrust and protects information through standard encryption features. Several additional unpublished security features are also in effect.

The transfer of sensitive information between you and Tralco Educational – Lingo Fun is protected by encryption technology. The hosting service we use has put into place appropriate procedures to protect the information we collect on-line.

Tralco Educational – Lingo Fun respects your right to privacy. We do not sell or rent our customer lists. Names or email addresses will not be sold or disclosed to a third party.
Tralco Educational – Lingo Fun is not responsible for the content or the privacy policies of Web sites to which it may link.
Disclosure of Personal Information
Customers may only disclose relevant information to place an order. Information such as email addresses that are not required to fulfill a transaction may be omitted. As well, if any information changes or a customer wishes to change or remove any information from the company’s possession, the customer may call or email the company and request to do so.

All returns and exchanges must be made within 30 days of invoice date. We will replace any item that is found to be defective. Returns of unopened items are permitted provided they are in clean, unmarked and saleable condition. Shipping charges are not refundable.
Email or call for a Return Authorization number. Please keep all receipts as confirmation of shipment. Include a copy of the invoice and the reason for the return with the items that you are returning.Ship the return at your expense (defective DVD and CDs excepted) to:

Tralco – Lingo Fun
1030 Upper James St #101
Hamilton ON L9C 6X6